Skills & Competencies for Truck Dispatch Supervisor

Truck Dispatch Supervisor job profile

JOB SUMMARY for Truck Dispatch Supervisor

Supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner.

JOB RESPONSIBILITIES for Truck Dispatch Supervisor

Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.

Truck Dispatch Supervisor SALARY RANGE

BASE 50%
$66,261
TOTAL 50%
$68,287
Job Level
S01
Job Code
TR20000056
Education/Degree
Bachelor's Degree
Reports To
Manager

Truck Dispatch Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Truck Dispatch Supervisor skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Truck Dispatch Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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2 Job Family Competencies – Preventative Maintenance
Proficiency Level -2
Skill definition-Developing and implementing maintenance strategies to increase equipment life expectancy and avoid unplanned downtime.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of preventative maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in performing preventative maintenance to lower the risk of unexpected breakdowns.
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Level 3 Behaviors
(Moderate Experience)
Examines building assets using established preventative maintenance approaches.
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Level 4 Behaviors
(Extensive Experience)
Manages a maintenance program to minimize unplanned downtime.
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Level 5 Behaviors
(Mastery)
Champions the adoption of new preventative maintenance technologies to drive improvements in building upkeep.
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3 Truck Dispatch Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Truck Dispatch Supervisor
Proficiency Level - 4
5 Competency for - Truck Dispatch Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Truck Dispatch Supervisor

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Truck Dispatch Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Truck Dispatch Supervisor
Proficiency Level - 4
5 Competency for - Truck Dispatch Supervisor
Proficiency Level - 5

Summary of Truck Dispatch Supervisor skills and competencies

There are 0 hard skills for Truck Dispatch Supervisor.
9 general skills for Truck Dispatch Supervisor, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
7 soft skills for Truck Dispatch Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Team Management and Team Building, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Supervisor, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Team Management and Team Building.

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